Le Clos Savornin

GENERAL CONDITIONS

Appearance between the undersigned on the recto, it was arrested and agreed as follows

NATURE DESTINATION

The present rental accommodation is governed by the legal status of tourism residence and does not fall within the scope of hotel-keepers’ liability. In the same manner, the occupying resident can neither appeal to not take advantage of the legal status applicable to the leases of residence, in particular for upholding residence.

PRICES

Rental fees publicized are fixed according to the prevailing economic conditions at the time of their constitution and may be modified without notice. Only the price fixed when booking is contractual The rental fees include VAT at the rate applying on the reservation day and are expressed in Euros. Any modifications in the VAT shall be immediately applied.

Prices do not include additional or optional services.

RESERVATION

To confirm the reservation of an accommodation it is necessary to provide a valid credit card number for a pre-authorisation and accept the present conditions

The commitment made by the residence, as of the confirmation of the reservation, is only about the assignment of an accommodation of the category booked by the customer, at the dates and for the number of occupants indicated. Reservations made by the same person for five (5) accomodations shall be subject to the general conditions applying to groups.

TERMS OF PAYMENT

The services must be paid immediately upon presentation of the invoice or on the fixed contractual deadline.

Payment shall be made in Euros by cash, check, credit card.

If the payment of a stay is carried out by a third person on behalf of the resident, he remains personally responsible for the payment. The company shall charge a monthly interest of 1.25 % to all amounts due and unpaid on the deadline . Each month began is due.

TERMS OF PAYMENT OF THE SERVICES

Payment for other services shall be forthwith paid upon the presentation of an invoice. Under no circumstances the residence will grant a credit.

CITY TAX

The rental fees do not include city tax, which must be paid separately at the residence. It applies under the conditions laid down by the municipality

MODIFICATIONS OF THE ESSENTIALS MODALITIES OF RESERVATION

Any request for modification, if accepted, shall be confirmed by letter, fax or by email.

After his arrival, if the customer wants to extend his stay or to change category of accommodation, he should immediately notify the reception, which shall make all necessary efforts to satisfy his’ request subject to existing availability. In the event of impossibility, no claim will be made against the residence.

CANCELLATION - NON APPEARANCE

The conditions of cancellation or modification are indicated in the particular conditions of sale attached to each price (indicated in the description), if applicable. In case of interruption of the stay, the completeness of the agreed price will be charge. In case of "no show "(reservation not cancelled – client not present), the client may not claim any refund.

ABANDONMENT DURING THE STAY

The customer shall not claim any compensation or refund in the event of a reduction or an interruption of the period of stay for whatsoever purpose (including strikes, repatriation on medical grounds, etc.) Services not used shall not be reimbursed.

SURETY DEPOSIT

For every stay a surety deposit of the sum of 200 € in studio or apartment and 800 e in villa, shall be requested upon the arrival of the customer in case of possible replacements, repairs, cleaning

The sum of Euro thirty 30 € shall be charged for each key or badge, which may have been lost or not returned.

The customer shall be held liable for any object which may have been damaged or broken and for all deteriorations which may have been caused to the accommodation and to any installations and shared facilities of the residence. The above surety deposit does not constitute a discharge plan in case of damage caused by the customer. The real cost of repair or replacement will be charged.

ARRIVAL AND DEPARTURE MODALITIES

Arrival and departure’s days and times are determined by the residence.  Any arrival or departure outside the established schedules may result in additional invoicing under the conditions generated.

OCCUPANCY

Pets

Only one pet per accommodation shall be allowed in consideration of a supplementary charge. Its presence must be reported at the booking. The extra cost above does not constitute a discharge plan in case of damage, restoration or replacement. This will be charged to the client.

The pet must be leashed or be in the arms in public areas of the residence

Disturbances and nuisances

In the event of disturbances the contract is immediately terminated without indemnity.

Found objects

Personal belongings left behind and found shall be kept for 30 days from the day of the departure of the tenant.

LIABILITIES

The Company can not be held responsible for information and terms used by the media and marketing vectors (TO, website ...) that sell trips.

The Company shall not be held liable, except under the legal provisions applicable for the purpose, for any of the followings:

-        For theft, loss or damages which may occur to personal property of residents during their stay, in the accomodations, including in safes,in common facilities, parking lot, and in all annex and subordinate buildings of the residence;

-        For interruption or suspension of services due to breakdown or for the purpose of maintaining technical facilities.

-    For theft or damages caused or sustained by vehicles belonging to clients of the premises of the residence, including the parking lot.

This Accommodation Agreement is subject to the status of tourist residences, the provisions of Articles 1952 and following of the Civil Code, relating to hoteliers, are not applicable.

The residence reserves the right to modify the content for certain services especially if these changes result from new laws or regulations applicable to the safety or hygiene.

COMPLAINTS

Any problem or difficulty, likely to justify a claim during the stay, must be immediately reported by the customer. In the event of a claim has not been satisfied, the customer shall have twenty-eight (28) days from his departure, to report in writing the detailed circumstances of his claims. After this delay no claims will be considered. The Company shall send its reply to customer within a maximum delay of ten (10) days.